Privacy Policy
Effective: October 27, 2025
This Privacy Policy explains how MyLalKitab (“we”, “us”, “our”) collects, uses, and safeguards information when you use our Lal Kitab software and learning services.
1) Information We Collect
- Account Data: name, email, mobile, password (hashed), plan details.
- Usage Data: pages, features used, device/technical logs, cookies.
- Kundali Data: names, DOB/TOB/POB, notes, and interpretations you generate.
- Payments: payment status/IDs via our payment processors (we do not store full card details).
- Support: messages via email/WhatsApp/chat.
2) How We Use Information
- Provide and improve the Service, personalize features, and ensure availability.
- Process subscriptions, invoices, and fraud prevention.
- Send service messages (login, security, invoices) and, if you opt-in, product updates.
- Comply with legal obligations and enforce our Terms.
3) Legal Basis
We process data based on your consent, performance of a contract (providing the Service), legitimate interests (security, improvements), and compliance with law.
4) Sharing & Transfers
- We share data with trusted vendors (hosting, email/WhatsApp delivery, analytics, payment gateways) under agreements.
- We do not sell personal data. Transfers outside your country may occur with appropriate safeguards.
5) Data Retention
Account and kundali data are retained while your account exists. If you cancel, we retain data for a reasonable period for audit, legal, and backup purposes, after which it is securely deleted/anonymized, subject to applicable law.
6) Your Choices
- Access, correct, or delete certain data from your account dashboard or by contacting us.
- Opt-out of non-essential emails via unsubscribe links or request.
- Control cookies via browser settings (some features may not work without cookies).
7) Security
We use technical and organizational measures (HTTPS, access controls, encryption at rest where applicable). No method is 100% secure; report issues to us immediately.
8) Children’s Privacy
The Service is not directed to children under 13. Students under 18 must use the Service under guardian/mentor supervision.
9) Third-Party Links
Our site may link to external sites. Their privacy practices are not covered by this Policy.
10) Changes to this Policy
We may update this Policy. We will post updates here and revise the effective date.
11) Contact Us
Email: support@mylalkitab.com · WhatsApp/Mobile: +91 99990 23230